Travelling on CityRail in peak hour is always challenging but Anna Battiato, of Croydon Park, was furious when her train was terminated at Central two days in a row. “I sent my complaint to the SRA by email through its website, and received a telephone call. The explanation – on the first day, they had ‘staffing issues’, the next day ‘the train was too full’! I asked: ‘Why did the trains run so smoothly when the Olympic Games were on and not now?’ The reply: ‘That’s because we paid everyone extra to be on time.’ Bring back the Games!”
Personally, I loathe travelling on buses that are too full, too infrequent, always late and have broken seats. I also detest travelling on trains that are delayed or just plain cancelled. I particularly resent travelling on this sub-standard transport system when the ticket inspectors perform their rounds to ensure I am paying through the nose for the privilege of sitting on a broken seat in an overcrowded, late bus.